Web Design, UX / UI
A focus group was help with current patients aged between 55-80 and nurses. As the disease predominantly affects smokers, the primary users will be between 55-65. The aim of the session was to gain insight into some of the daily difficulties which patients have and how an app might help them.
Some initial ideas where shared and discussed. The overall feedback was that patients are struggling with everyday activities and to keep track of which medications to take and when. As COPD was only one of many conditions that most patients have often symptoms where compounded.
Often the primary preventative medication for COPD was taken at the wrong time (or not at all) and alleviation medication was taken the most, which only helps symptoms after they are very restricting. This was an ineffective way of relieving the symptoms of COPD.
The problem was clear, patients just wanted to be able to enjoy everyday activities. The key was how to help patients maintain a good medication regime and relieve the symptoms of COPD. If a good preventative regime is maintained then symptoms will alleviate not only COPD but it will also enable patients to manage their other conditions more effectively. Ultimately it will help the patient feel more confident to enjoy more activities.
The final result was to create 2 apps to work with the inhaler. The app would have a smart-watch version that could give real time feedback on activity levels, doses left, times taken, dose reminders, support videos. This data would be useful when monitoring whether the medication was having a positive impact on the patients mobility. This data could then be re-used to give positive reinforcement on good adherence for the user through the phone app and give the user more understanding and control over their condition.
The smart-phone app would give a more detailed breakdown of the users usage and activity level. It would also have the functionality to share medication plans, reminders, activity levels with family members. As this helped patients feel supported and enabled family members to aid in medication adherence.
The real-time feedback from the inhaler and app would also benefit nurses when looking at usage history, to give a better further diagnosis and follow up treatments.